Question 1

Who can use TuitionLanka?

Accepted Answer

TuitionLanka is for any parent or guardian in Sri Lanka looking for a qualified home tutor for their child. Whether you need tuition for primary grades, O/Ls, or A/Ls  across any subject or medium, our platform is built to help you find the right match simply and safely.

Question 2

What subjects and class types are available?

Accepted Answer

TuitionLanka covers a wide range of subjects across all grades and streams including Mathematics, Science, English, Sinhala, Commerce, and A/L subjects across Science, Arts, and Technology. You can request either individual classes for one on one attention or group classes depending on your preference. Just specify this when submitting your tutor request.

Question 3

Can I find a tutor near my location, or are online sessions available?

Accepted Answer

Both. When submitting your request you can specify your district and city, and we will match you with a tutor available in your area for home visits. If you prefer online tuition, that option is available too. Many of our tutors offer both, so you can choose whatever works best for your child.

Question 4

How can I register as a tutor?

Accepted Answer

Registration is straightforward and completely free. Simply visit tuitionlanka.com and fill in your details including your personal information, qualifications, subjects, preferred locations, and teaching preferences. You will also need to submit supporting documents for verification. Once our team reviews and approves your profile, you will receive a confirmation email and your profile will go live on the platform.

Question 5

How does the payment work when I am matched with a tutor?

Accepted Answer

Once you submit a tutor request, we will review it and send you a direct tutor match suited to your child's needs. To receive that tutor's full contact details, you will need to pay the first session fee based on the general rates for your child's subject and grade, which you can refer to on our Tuition Rates page. This is a one time service fee and is non refundable. From the second session onwards, all fee arrangements are made directly between you and your tutor. If you are not satisfied after the first session, we will find you a new match and the process begins again.

Question 6

Can I set my own tuition fees?

Accepted Answer

Yes. You can set your own hourly rate on your profile, and this will be visible to parents when they are matched with you. If you choose not to set a rate, we will use the general average rates listed on our Tuition Rates page based on your subject and grade level. You are free to update your rate at any time from your account.

Question 7

How do I contact my matched tutor?

Accepted Answer

Once you confirm your tutor match and the first session fee is processed, we will send you the tutor's full contact details by email. From that point, you can reach out to them directly to arrange your first session and all sessions going forward.

Question 8

How do I know if a tutor is qualified?

Accepted Answer

Every tutor listed on TuitionLanka goes through a manual verification process before appearing on the platform. They are required to submit supporting documents including academic credentials and identification, which our team reviews and approves. When you receive a tutor match from us, you can be confident that their qualifications have already been checked on your behalf.

Question 9

How does TuitionLanka find the right tutor for my child?

Accepted Answer

Once you submit a request with your child's grade, subject, medium, location, and preferences, our team reviews it and sends you a direct tutor match suited to those specific requirements. Every tutor we suggest has been manually verified by us. So you are not browsing through unreviewed profiles. You will receive the matched tutor's full details once the first session fee is confirmed.

Question 10

How can I report a problem or get support?

Accepted Answer

You can contact TuitionLanka support through the website contact page or support email.

Question 11

How will I be notified when a new student is assigned to me?

Accepted Answer

To receive student assignments, you must first register as a tutor and get approved by our admin team.

Once approved, your profile will be reviewed against incoming tutor requests submitted by parents or students. Our admin team carefully selects suitable tutors based on subject expertise, location, experience, and availability.

If you are selected for a request, you will receive an email notification containing the full details of the student’s requirements and assignment information. Our priority is given to verified tutors who are active, responsive, and maintain a good track record on the platform.

Question 12

What happens after the first session?

Accepted Answer

The first session fee is collected by TuitionLanka as a platform service fee. So you will not receive payment for that session. From the second session onwards, all fee arrangements are made directly between you and the parent. You are fully in control of your schedule, rates, and how you manage your sessions going forward.

Question 13

Who can register as a tutor on TuitionLanka?

Accepted Answer

Anyone with a genuine qualification and a passion for teaching is welcome. University students, school teachers, government teachers, and professional tutors alike. You must be 18 or older and able to provide supporting documentation relevant to the subjects and grades you wish to teach. Whether you teach one subject or several, TuitionLanka is open to tutors of all backgrounds.

Question 14

How does payment work for my first session with a new student?

Accepted Answer

When TuitionLanka matches you with a parent, the parent pays your first session fee to us as a platform service fee before receiving your contact details. This means you will not receive payment for the first session. From the second session onwards, all fees are agreed and settled directly between you and the parent. You can also set your own hourly rate on your profile, though this is not mandatory. We use the general average rates from our Tuition Rates page where no rate is specified.

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